Leadership

Leaders are they made or created? Why are they important in tour guiding?

by Samed Haber

What are the qualities of a good leader?  There are many different and complex aspects to the role,  from excellent organisational skills, attention to detail, good communication skills and respect. Qualities are one thing but what are some of the skills  required.

Leader or Manager? Does it have to be one or the other? There are many different types of leaders – political, sports, business etc. No matter what area they may work in they can all be characterised by certain styles.

When you combine a style or styles with interpersonal skills  (remember the Leadership and the qualities of a leader reading) you start to understand how varied the leadership role can be.  Just to reinforce this try identifying leadership styles and interpersonal skills for these different audiences.

Now we have an understanding of different leadership styles and interpersonal skills lets put into practise the theory through a series of roleplays.

This activity on different types of leaders forms part of your assessment on leadership. Match your audience to the leadership style and remember to use the supporting resources, especially the reading on leadership styles.

Communication Technology for Tour Guides

Lets take a look at some of the technology available to assist in communication for tour guides and generally those working in tourism.

In class, we will look at map reading  skills, and using  PA equipment.

After each session, during facilitation you need to write a few paragraphs on how you might use these skills and technology as a tour guide.

It is important to attend the practical sessions so that you can get some tips on how (and where) you might use this technology.

But first lets learn how, when and why you would use a  two way radio  and after your practical session you can complete this activity .